Ikeja Electric Apologises as Five Band A Feeders Miss 20-Hour Supply Target in Lagos
By Aboki Forex —
Ikeja Electric has apologised to customers in parts of Lagos after five Band A feeders failed to meet the minimum 20 hours of daily power supply on September 30 and October 1, 2026.
The DisCo disclosed the shortfall in a public notice published on Friday, October 2, 2026. The affected feeders serve communities in Oshodi and Shomolu.
Ikeja Electric said the outages were caused by faults on its 11-kilovolt (11KV) and 33KV distribution lines, alongside instability on the national grid managed by the Transmission Company of Nigeria (TCN).
The company said: "We apologise for falling short of the expected minimum service level of 20 hours on the Band A feeders below for September 30th and 1st of October, 2026. We regret any inconvenience this may have caused you."
How the Feeders Performed
The worst hit was the 33-IsoloTCN-AIRPORT feeder in Oshodi. It recorded zero hours of supply on September 30 and just 4.52 hours on October 1. Ikeja Electric blamed a fault on its 33KV line.
The 33-IsoloTCN-AJAO line, also in Oshodi, supplied 16.73 hours on September 30 and 18.17 hours the following day. The company tied the disruption to maintenance-related issues on its lines and grid instability.
Two more Oshodi feeders fell short on both days. The 11-Lagos HomsINJ-T1-Estate and 33-EjigboTCN-IGANDO feeders each recorded 18.57 hours on September 30, before dropping to 16.20 hours on October 1. Faults on Ikeja Electric's 33KV infrastructure were named as the cause.
In Shomolu, the 11-Ilupeju BypassINJ-T1-Obanikoro feeder received 15.90 hours on September 30 and 18.50 hours on October 1. Ikeja Electric attributed the shortfall to problems on both its distribution network and the transmission grid.
The Band A Promise
Band A customers pay a higher electricity tariff in exchange for a guaranteed minimum of 20 hours of daily supply. When that threshold is missed, providers like Ikeja Electric are expected to compensate the affected customers.
The company has already opened a compensation portal for Band A customers to receive free units following earlier service failures, and has since credited electricity units to affected customers.
This latest shortfall adds to the list of service gaps Ikeja Electric has had to answer for in 2026. In a separate incident, an Ikeja Electric field technician suffered an electric shock while carrying out repairs on a utility pole at Gbagada Bus Stop in Lagos on Thursday, September 3, 2026. A viral video showed two of his colleagues struggling to bring him safely down from the elevated ladder where he was stuck.
What It Means for Customers
For Band A households and businesses in Oshodi and Shomolu, the notice is a signal to check their eligibility for compensation units. The repeated shortfalls also raise questions about whether the 20-hour guarantee can hold while grid supply from TCN remains unstable and Ikeja Electric's 33KV and 11KV lines keep failing.