MTN warns customers against fake 25GB anniversary data giveaway, reveals official channels
By Aboki Forex —
MTN Nigeria has alerted subscribers to fraudulent 25GB anniversary data offers circulating online, warning customers not to click suspicious links or share personal details. The telecoms company confirmed the legitimate 25GB anniversary offer is accessible only through the MyMTN NG App and MTN eShop.
Fraud alert on social media
MTN issued the warning through its official support account on X on Saturday, August 8. The company said: "Please beware of fake MTN 25th Anniversary 25GB giveaway offers circulating online. The official MTN 25GB Anniversary Giveaway is available ONLY via the MyMTN NG App and MTN eShop. Do not click on links, share your personal information or make payments on any other platform claiming to offer the giveaway."
MTN stressed that customers should rely solely on its official communication channels when claiming the anniversary data. The free 25GB bundle carries a validity period, and eligible customers must redeem it before 11:59 p.m. on the stated expiry date.
How to redeem the 25GB offer
Subscribers can access the offer by logging into the MyMTN App and tapping "Redeem Now" on the anniversary banner, or by visiting the MTN eShop directly. Those who received an SMS notification about the promotion may use the link in that message.
The company said: "To access the 25GB offer, kindly visit the MyMTN App or the MTN E-Shop and follow the prompts to activate the bundle, if you are eligible for the offer."
NCC consumer protection
The warning targets unauthorised websites and social media posts asking for payments, personal details, or third-party links. MTN did not disclose how many subscribers have encountered the fraudulent content, but the notice indicates the fake offers are widespread.
Earlier, the Nigerian Communications Commission introduced a new consumer protection measure that takes effect in April 2026. Telecom operators, including MTN Nigeria, Airtel Nigeria, Globacom and 9mobile, will be required to provide automatic compensation to customers affected by poor network services.
For Nigerian consumers, the message is clear: verify any MTN promotion through the MyMTN NG App or the official MTN eShop before taking action.