WhatsApp begins username rollout for Nigerians: How to activate and use the new feature
By Aboki Forex —
WhatsApp has begun rolling out a username feature that lets a limited number of users chat with new contacts without sharing their phone number. The company also extended its multi-account feature to WhatsApp Business, allowing users to manage two separate profiles on one device.
WhatsApp confirmed the username rollout is not yet a global launch, meaning only some users can access both new features this week.
How the username feature works
The username feature allows users who have been given access to start conversations with new contacts and businesses without revealing their phone number. When a user's reserved username becomes active, a notification banner appears at the top of their chat list.
The feature does not replace phone numbers entirely. Existing contacts can still reach a user through their number, and a phone number remains required to register any WhatsApp account.
To reach someone by username, open the Chats tab, tap the "+" button, and type the full username exactly as the other person shared it, according to a report by WABetaInfo. WhatsApp does not provide a searchable directory, so partial matches will not work. Once the correct username is entered, tap it to begin the conversation.
Username key adds extra privacy layer
Users can also set up a username key, which acts as an extra layer of privacy. Anyone who knows your username but encounters the key will need to enter it before they can open a chat with you for the first time. The key can only be managed from the primary mobile device, through WhatsApp Settings, then Account, then Username, then Username key.
Multi-account support for WhatsApp Business
WhatsApp is also bringing its multi-account feature to the Business app, letting users run two separate business profiles on the same device. To check whether the feature is available, open the settings page and look for a "+" button beside your account name. Switching between accounts is done through the overflow menu in the Chats tab by selecting "Switch accounts." Users can see activity indicators on their idle account but must switch to it fully before reading any messages, since the two accounts remain entirely separate.
What this means for Nigerian users
With more than three billion users globally, WhatsApp expects significant demand for usernames, making early reservation increasingly important. For Nigerian users, this update marks a pivotal shift in how personal information is handled on digital platforms, offering greater privacy and control over who can reach them without exposing their phone numbers.